RETURN & EXCHANGE POLICY

For mailed items, no returns or exchanges are accepted unless the product was damaged during shipment or the incorrect product was shipped. All sales are final.

If you have received the incorrect product in your order, notify us at hello@cowtownmade.com and let us know. We will generate a return label for you to ship the item back to us, at no additional cost to you. We ask that you save all packaging materials for a quick return. We are happy to send you the correct product, provided the replacement product is in stock. Should your replacement product be out of stock or backordered, we will send out your replacement upon the return of out of stock or backordered product.